Human Resources - Job Classification Specification

Los Angeles County Metropolitan Transportation Authority

Job Classification Specification

MASTER SYSTEMS COMMUNICATION TECHNICIAN
Pay Grade A39

Basic Function

To safely and efficiently perform under minimal supervision installation, maintenance, repairs, and modifications to complex and advanced communications systems carrying voice, data and security video information. To lead projects and provide training in the above duties.

Classification Characteristics

The Master Systems Communication Technician (MSCT) is an Amalgamated Transit Union (ATU) expert-level position. It differs from the Digital Systems Technician (DST) and Systems Electronic Communications Technician (SECT) positions in that the MSCT performs DST and SECT work as well as technical advisor in projects that increasingly require the efforts of both SECT and DST disciplines. When assigned a project the MSCT collaborates with a manager and/or an engineer to assure that project milestones are met, makes field configuration changes and as-built documentation. The MSCT also differs from DST and SECT classifications in that the MSCT will at times be called upon to train other technicians on emerging technology. Telecommunications and networking technology are converging and having people with the broad skills, knowledge and abilities to cross these boundaries is vital to completing new projects and training others to meet the needs of the future.

Supervised by: Systems Maintenance Supervisor

Supervises:

FLSA: Non-Exempt

Work Environment
In order to achieve Metro’s goals in support of its mission, potential candidates are required to commit and continuously practice and demonstrate the following work values:

Safety – To ensure that our employees, passengers and the general public’s safety is always our first consideration.
Service Excellence – To provide safe, clean, reliable, on-time, courteous service for our clients and customers.
Workforce Development – To make Metro a learning organization that attracts, develops, motivates and retains a world-class workforce.
Accountability for Performance and Fiscal Responsibility – To manage every taxpayer and customer-generated dollar as if it were coming from our own pocket and ensure the highest possible return on investment.
Innovation and Technology – To actively participate in identifying best practices for continuous improvement.
Sustainability – To reduce, reuse and recycle all internal resources and reduce green-house gas emissions.
Integrity – To rely on the professional ethics and honesty of every Metro employee.
Teamwork – To actively blend our individual talents to achieve world-class performance and service.
Civil Rights – To actively promote compliance with all civil rights statutes, regulations and policies.
Community – To actively engage with the Community as it relates to Metro interest/services.

Examples of Duties

Provides training and assistance to lower level technicians in the analysis, troubleshooting and configuration of complex telecommunications and/or data network systems
In collaboration with engineering staff and/or management coordinates project resources and reports deficiencies to achieve project objectives
Suggests, designs, and performs modifications to electronic communication equipment and servicing methods
Creates and updates as-built drawings and other technical documentation
Prepares routine records and narrative reports of maintenance activity
Performs remote monitoring, configuration and network management
Installs, maintains, troubleshoots, and repairs advanced electronic communication and data systems, including, but not limited to, microwave, multiplex, land mobile radio, fiber optic, computer aided dispatch, automatic vehicle monitoring, alarm, telephone, Local Area Network (LAN), Wide Area Network (WAN) and computer systems
Sets up and operates audio and video equipment in the Board Room and other field locations
Installs and maintains video cameras, video and audio tape recorders, public address systems, and related equipment
Installs network cabling in walls, ceilings and conduit; installs patch panels, data plugs, jacks, and wall plates
May perform any and all SECT or DST duties that are required by an assignment
Organizes vehicle and shop area and restocks supplies
Contributes to ensuring that the EEO policies and programs of Metro are carried out

Essential Knowledge and Abilities

Knowledge of:

Methods, materials, equipment, and safety procedures used in the installation, operation and maintenance of microwave, advanced communications, fiber optic, SONET, MPLS, 802
11 a/b/g/n, category 5 cable, audio, video, telephone, public address, and alarm systems, Local Area Networks, Wide Area Networks, advanced networking technologies including IP, ATM, Frame Relay, VPN, VDI, VOIP, etc
Vehicle operations and safety
Networking equipment such as routers, switches, hubs, and related equipment
Network Operating Systems including Windows (all versions) , TCP/IP, and other routing protocols
Electronics including AC/DC fundamentals and familiarization with applicable test equipment
Microcomputer and network security concepts including virus protection
Digital logic and microprocessor theory

Ability to:

Read, write, speak, and understand English
Understand and follow oral and written instructions and procedures
Communicate effectively with others
Analyze trouble in advanced telecommunications equipment at a system-wide level, and isolate the cause of the problem to the unit level
Install, maintain, and operate microwave, advanced communications, audio, video, telephone, and alarm systems
Work independently with minimum supervision
Install and maintain two-way radio equipment
Climb to heights up to 125 feet
Lift and move objects weighing up to 50 pounds
Travel to offsite locations within a reasonable timeframe

Minimum Qualifications
Potential candidates interested in the MASTER SYSTEMS COMMUNICATION TECHNICIAN position MUST meet the following requirements:

5 years' as a Systems Electronic Communications Technician, Digital Systems Technician OR 5 years journey-level experience performing preventive and remedial maintenance of communications equipment, advanced training in digital electronics, and advanced communications, performance installation and maintenance of 10/100 Base-T and 1000Bt
Must possess an CompTIA A+ Certification AND CompTIA Network+ certifications
Up to 2 years' full-time training or education in DC, AC, semiconductor devices, AM/FM radio theory, advanced communications, and digital electronics at a recognized trade school or apprenticeship program may be substituted for 2 years' experience
Valid commercial General Radio/Telephone Operators License issued by the Federal Communications Commission (FCC)
Valid California Class C driver's license

Special Conditions

Must provide own tools of the trade
Must comply with all California Occupational Safety and Health Administration (Cal/OSHA) regulations and utilize approved safety equipment and personal protective gear including, but not limited to, respirators, eye and hearing protective devices (HPD), if and when required

Disclaimer
This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

Date Originally Created: 5/15/2014 9:32:37 AM
Date Last Revised: 5/15/2014 9:52:09 AM
ATU: 0701A