Los Angeles County Metropolitan Transportation Authority
Job Classification Specification
WORD PROCESSOR OPERATOR
Pay Grade B92
|Under moderate supervision, operates computer or word processing equipment to input, edit, and print documents.
|Differs from Typist Clerk in that Word Processor Operator, as a primary function, produces complex documents using computer or word processing equipment, while Typist Clerk performs a variety of clerical duties and types routine documents usually using a typewriter.
Differs from Data Technician in that Word Processor Operator uses a computer or word processing equipment to produce correspondence, narrative reports, and other documents, while Data Technician performs data processing work in adapting and utilizing software to produce reports.
Supervised by: Office Supervisor
In order to achieve Metro’s goals in support of its mission, potential candidates are
required to commit and continuously practice and demonstrate the following work values:
Examples of Duties
- Safety – To ensure that our employees, passengers
and the general public’s safety is always our first consideration.
- Service Excellence – To provide safe, clean, reliable,
on-time, courteous service for our clients and customers.
- Workforce Development – To make Metro a learning organization
that attracts, develops, motivates and retains a world-class workforce.
- Accountability for Performance and Fiscal Responsibility – To manage every taxpayer and customer-generated dollar as if it were coming from our own pocket and ensure the highest possible return on investment.
- Innovation and Technology – To actively participate in identifying
best practices for continuous improvement.
- Sustainability – To reduce, reuse and recycle all internal resources
and reduce green-house gas emissions.
- Integrity – To rely on the professional ethics and honesty of every
- Teamwork – To actively blend our individual talents to achieve world-class
performance and service.
- Civil Rights – To actively promote compliance with all civil rights statutes,
regulations and policies.
- Community – To actively engage with the Community as it relates to Metro interest/services.
- Operates word processing equipment and/or a personal computer to input, edit, and print documents
Proofreads and corrects all text for accurate spelling, typing, grammar, and formatting
Uses assigned identification codes to store and retrieve documents on diskettes
Operates, maintains, and utilizes a diskette filing system to store diskettes when not in use
Communicates with document originators to explain word processing capabilities and to insure that work is done to the satisfaction of the originator
Determines order in which documents are processed to ensure timely and efficient work-flow
Maintains confidentiality of documents produced
Provides other clerical support to office staff
Contributes to ensuring that the EEO policies and programs of Metro are carried out
Essential Knowledge and Abilities
- Major applications of the specified word processing system
Proper use, care, and storage of word processing diskettes
General office practices and procedures
Standard business English and formats
- Type 40 net words per minute
Edit, combine, print, and electronically store text on the specified word processing equipment and/or a personal computer
Organize and prioritize work to meet deadlines
Proofread and correct text for accurate spelling, typing, punctuation, grammar, and formatting
Deal tactfully and effectively with supervisors, other Metro personnel, and the public as required
Communicate effectively orally and in writing
Follow oral and written instructions
Read, write, speak, and understand English
Potential candidates interested in the WORD PROCESSOR OPERATOR position MUST meet
the following requirements:
- 6 months experience operating the specified word processing equipment and/or personal computer; OR 6 months experience performing clerical work and a certificate of completion of a training program for the specified equipment and/or software
This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.
Date Originally Created:
Date Last Revised: