Los Angeles County Metropolitan Transportation Authority

Job Classification Specification

Pay Grade B92

Basic Function
Under moderate supervision, operates computer or word processing equipment to input, edit, and print documents.

Classification Characteristics
Differs from Typist Clerk in that Word Processor Operator, as a primary function, produces complex documents using computer or word processing equipment, while Typist Clerk performs a variety of clerical duties and types routine documents usually using a typewriter.
Differs from Data Technician in that Word Processor Operator uses a computer or word processing equipment to produce correspondence, narrative reports, and other documents, while Data Technician performs data processing work in adapting and utilizing software to produce reports.

Supervised by: Office Supervisor


FLSA: Non-Exempt

Work Environment
In order to achieve Metro’s goals in support of its mission, potential candidates are required to commit and continuously practice and demonstrate the following work values:

Examples of Duties
  • Operates word processing equipment and/or a personal computer to input, edit, and print documents
  • Proofreads and corrects all text for accurate spelling, typing, grammar, and formatting
  • Uses assigned identification codes to store and retrieve documents on diskettes
  • Operates, maintains, and utilizes a diskette filing system to store diskettes when not in use
  • Communicates with document originators to explain word processing capabilities and to insure that work is done to the satisfaction of the originator
  • Determines order in which documents are processed to ensure timely and efficient work-flow
  • Maintains confidentiality of documents produced
  • Provides other clerical support to office staff
  • Contributes to ensuring that the EEO policies and programs of Metro are carried out

Essential Knowledge and Abilities

Knowledge of:

  • Major applications of the specified word processing system
  • Proper use, care, and storage of word processing diskettes
  • General office practices and procedures
  • Standard business English and formats

Ability to:
  • Type 40 net words per minute
  • Edit, combine, print, and electronically store text on the specified word processing equipment and/or a personal computer
  • Organize and prioritize work to meet deadlines
  • Proofread and correct text for accurate spelling, typing, punctuation, grammar, and formatting
  • Deal tactfully and effectively with supervisors, other Metro personnel, and the public as required
  • Communicate effectively orally and in writing
  • Follow oral and written instructions
  • Read, write, speak, and understand English

Minimum Qualifications
Potential candidates interested in the WORD PROCESSOR OPERATOR position MUST meet the following requirements:

  • 6 months’ experience operating the specified word processing equipment and/or personal computer; OR 6 months’ experience performing clerical work and a certificate of completion of a training program for the specified equipment and/or software

Special Conditions
  • None

This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

Date Originally Created:
Date Last Revised:
TCU: 0892A