Los Angeles County Metropolitan Transportation Authority
Job Classification Specification
GENERAL CLERK II
Pay Grade B71
Basic Function
| Under moderate supervision, types, prints, updates, and maintains more complex departmental records. |
Classification Characteristics
| Differs from Clerk in that General Clerk II maintains more complex departmental records and has frequent contact with both Metro staff and the public, while Clerk maintains complex departmental records and has frequent contact with either Metro staff or the public. Differs from General Clerk in that General Clerk II maintains complex departmental records, while General Clerk maintains complicated Metro-wide and departmental records. |
Supervised by: Various
Supervises:
FLSA: Non-Exempt
Work Environment
In order to achieve Metro’s goals in support of its mission, potential candidates are
required to commit and continuously practice and demonstrate the following work values:
- Safety – To ensure that our employees, passengers
and the general public’s safety is always our first consideration.
- Service Excellence – To provide safe, clean, reliable,
on-time, courteous service for our clients and customers.
- Workforce Development – To make Metro a learning organization
that attracts, develops, motivates and retains a world-class workforce.
- Accountability for Performance and Fiscal Responsibility – To manage every taxpayer and customer-generated dollar as if it were coming from our own pocket and ensure the highest possible return on investment.
- Innovation and Technology – To actively participate in identifying
best practices for continuous improvement.
- Sustainability – To reduce, reuse and recycle all internal resources
and reduce green-house gas emissions.
- Integrity – To rely on the professional ethics and honesty of every
Metro employee.
- Teamwork – To actively blend our individual talents to achieve world-class
performance and service.
- Civil Rights – To actively promote compliance with all civil rights statutes,
regulations and policies.
- Community – To actively engage with the Community as it relates to Metro interest/services.
Examples of Duties
- Operates computer terminal to retrieve, enter, and update records
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Types, prints, files, and maintains memos, reports, letters, and other departmental correspondence using a typewriter and/or personal computer
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Operates a calculator to prepare payroll records and to determine sick time, vacation accruals, and salary step increases
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Processes warranty claims in accordance with contract provisions and catalog standards
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Proofreads daily payroll journals, batch-proof listings, weekly sick and vacation registers, and pay detail reports to correct payroll errors
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Composes routine correspondence in relation to assigned tasks
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Posts vacation, sick leaves, and step increases to personnel records
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Answers inquiries from Metro staff and the public regarding operating procedures and departmental records
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Proofreads correspondence and corrects errors
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Answers telephone and acts as office receptionist
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Opens, date stamps, and distributes mail
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Contributes to ensuring that the EEO policies and programs of Metro are carried out
|
Essential Knowledge and Abilities
Knowledge of:
- General office practices and procedures
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Correct English grammar, spelling, and punctuation
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Complex recordkeeping
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Basic payroll practices and procedures
|
Ability to:
- Type 40 net words per minute
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Prepare correspondence and reports and maintains complex records
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Operate a calculator
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Operate specified word processing equipment and/or personal computer and computer terminal
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Proofread work and identify errors
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File materials alphabetically, numerically, and chronologically
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Deal tactfully and effectively with the public and other Metro staff
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Follow oral and written instructions
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Interact professionally with various levels of Metro employees and outside representatives
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Communicate effectively with others
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Read, write, speak, and understand English
|
Minimum Qualifications
Potential candidates interested in the GENERAL CLERK II position MUST meet
the following requirements:
- 1 year of experience performing responsible public contact and clerical duties
|
Special Conditions
Disclaimer
This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.
Date Originally Created: 4/28/1995
Date Last Revised: 6/9/2003
TCU: 0975