Los Angeles County Metropolitan Transportation Authority
Job Classification Specification
TRANSIT SECURITY OFFICER I
Pay Grade T01
Basic Function
| Under moderate supervision, this security sensitive position conducts fare checks, provides customer service, maintains security situational awareness, and issues citations. |
Classification Characteristics
| Transit Security Officer I is an unarmed uniformed security sensitive position that provides customer service to Metro’s riders. Transit Security Officer I works at various Metro locations with local law enforcement, and other government agencies. |
Supervised by: Transit Security Lieutenant; Transit Security Sergeant; Sr Transit Security Officer
Supervises:
FLSA: Non-Exempt
Work Environment
In order to achieve Metro’s goals in support of its mission, potential candidates are
required to commit and continuously practice and demonstrate the following work values:
- Safety – To ensure that our employees, passengers
and the general public’s safety is always our first consideration.
- Service Excellence – To provide safe, clean, reliable,
on-time, courteous service for our clients and customers.
- Workforce Development – To make Metro a learning organization
that attracts, develops, motivates and retains a world-class workforce.
- Accountability for Performance and Fiscal Responsibility – To manage every taxpayer and customer-generated dollar as if it were coming from our own pocket and ensure the highest possible return on investment.
- Innovation and Technology – To actively participate in identifying
best practices for continuous improvement.
- Sustainability – To reduce, reuse and recycle all internal resources
and reduce green-house gas emissions.
- Integrity – To rely on the professional ethics and honesty of every
Metro employee.
- Teamwork – To actively blend our individual talents to achieve world-class
performance and service.
- Civil Rights – To actively promote compliance with all civil rights statutes,
regulations and policies.
- Community – To actively engage with the Community as it relates to Metro interest/services.
Examples of Duties
- Provides customer service to Metro riders
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Conducts fare inspections, security train checks, and crowd control
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Enforces Metro’s Customer Code of Conduct
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Issues electronic citations
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Coordinates outreach to Metro riders
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Works with local law enforcement and other government agencies
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Assist law enforcement and effect an arrest as needed
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Prepare written reports
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Notifies Metro authorities of equipment malfunctions and security concerns
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Observes and reports on security and safety issues
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Maintains security situational awareness for behavioral threats to Metro patrons, property, and buildings
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Records daily activities in log
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Assigned to assist in special events
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Contributes to ensuring that the EEO policies and programs of Metro are carried out
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Essential Knowledge and Abilities
Knowledge of:
- Self-defense techniques
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Basic record-keeping
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Safety precautions and procedures
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Applicable business software applications
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Ability to:
- Understand and follow oral and written instructions and procedures
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Communicate effectively with others
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Exercise good judgment in handling unruly persons and emergency situations, repel physical attack and restrain unlawful intruders
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Record observations
- Communicate using hand-held radios
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Maintain security situational awareness
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Utilize related computer systems and software applications
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Read, write, speak, and understand English
|
Minimum Qualifications
Potential candidates interested in the TRANSIT SECURITY OFFICER I position MUST meet
the following requirements:
- 21 years of age
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High School Diploma or GED
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6 months of experience as a security guard preferred
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Must be able to obtain a California Guard Card issued by the Department of Consumer Affairs within 6 months of hire date
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Uncorrected vision: no more than 20/70 in both eyes; normal color vision
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Valid California Class C driver’s license
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Special Conditions
- Exposure to various types of hazards and conditions
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Must comply with all California Occupational Safety and Health Administration (Cal/OSHA) regulations and utilize approved safety equipment and personal protective gear including, but not limited to, respirators, eye and hearing protective devices (HPD)
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Must have normal color vision
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Required to push/pull objects weighing up to 50 pounds
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Elements of this security sensitive position requires access to security sensitive information (SSI)
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Disclaimer
This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.
Date Originally Created: 3/20/2018 10:35:54 AM
Date Last Revised: 9/5/2019 11:46:18 AM
Teamsters: 0309A