Los Angeles County Metropolitan Transportation Authority
Job Classification Specification
TRANSPORTATION CLERK
Pay Grade B53
Basic Function
| Under moderate supervision, performs basic clerical duties, types, prints, and maintains complex departmental records as requested by supervisors and/or management in Instruction. |
Classification Characteristics
| The classification does not perform the job duties of the Transit Operations Supervisor (TOS/RTOS) and/or Stenographers. |
Supervised by: Director, Transportation Operations; Manager, Transportation Operations; Asst. Transportation Operations Manager; Transit Operations Supervisor (F/T); Rail Transit Operations Supervisor
Supervises:
FLSA: Non-Exempt
Work Environment
In order to achieve Metro’s goals in support of its mission, potential candidates are
required to commit and continuously practice and demonstrate the following work values:
- Safety – To ensure that our employees, passengers
and the general public’s safety is always our first consideration.
- Service Excellence – To provide safe, clean, reliable,
on-time, courteous service for our clients and customers.
- Workforce Development – To make Metro a learning organization
that attracts, develops, motivates and retains a world-class workforce.
- Accountability for Performance and Fiscal Responsibility – To manage every taxpayer and customer-generated dollar as if it were coming from our own pocket and ensure the highest possible return on investment.
- Innovation and Technology – To actively participate in identifying
best practices for continuous improvement.
- Sustainability – To reduce, reuse and recycle all internal resources
and reduce green-house gas emissions.
- Integrity – To rely on the professional ethics and honesty of every
Metro employee.
- Teamwork – To actively blend our individual talents to achieve world-class
performance and service.
- Civil Rights – To actively promote compliance with all civil rights statutes,
regulations and policies.
- Community – To actively engage with the Community as it relates to Metro interest/services.
Examples of Duties
- Receives and distributes interoffice mail in the Instruction Department
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Files completed hard copy documents pertaining to Customer Relations in the appropriate location
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Prints out HR Department reports
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Maintains confidentiality of documents received and processed
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Develops and maintains filing systems, records, and logs
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Operates personal computer or computer terminal to perform data entry related work
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Assists with the creation and organization of accident packets for the Accident Review Board (ARB) process as requested
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Disassembles closed accident/incident packets
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Inputs and maintains information regarding line rides by Instuctors as requested
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Posts and maintains information on bulletin boards in the division as required
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Assists with tracking division compliance for license renewal (license, medical card, VTT,etc)
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Assists Bus Operators with computer log in to non-VTT training and other computer related tasks
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Performs clerical and filing work in Instruction Department as required
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Assists with notifying operators with identified issues/violations to contact the Instruction Department and/or Division Management
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Makes copies of any required video and/or audio recordings
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Maintains, supports, and promotes a safe work environment while complying with all of Metro’s safety rules, policies, and procedures
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Contributes to ensuring that the EEO policies and programs of Metro are carried out
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Essential Knowledge and Abilities
Knowledge of:
- General office practices and procedures
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Correct English grammar, spelling, and punctuation
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Complex recordkeeping
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Ability to:
- Follow oral and written instructions
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Communicate effectively with others
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Type 45 net words per minute
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Prepare basic correspondence, run simple reports and maintain complex records
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Operate word processing equipment and/or computer terminal
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Proofread work and identify errors
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File materials alphabetically, numerically, and chronologically
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Deal tactfully and effectively with the public and other Metro staff
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Read, write, speak, and understand English
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Minimum Qualifications
Potential candidates interested in the TRANSPORTATION CLERK position MUST meet
the following requirements:
- 1 year of experience performing clerical and public contact duties
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Special Conditions
- Ability to lift and move objects weighing up to 30 pounds may be required for some assignments
- Valid California Class C driver’s license may be required for some positions
|
Disclaimer
This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.
Date Originally Created: 10/11/2013 1:15:27 PM
Date Last Revised: 2/8/2016
TCU: 0733C