Los Angeles County Metropolitan Transportation Authority
Job Classification Specification
SCHEDULE CHECKER
Pay Grade U06
Basic Function
| Under moderate supervision, collects transit surveillance data for use in analyzing quality and effectiveness of transit services. |
Classification Characteristics
| Differs from Schedule Maker in that Schedule Checker collects data on transit services for use in designing and modifying vehicle schedules, trips, and runs, while Schedule Maker uses data collected for designing and modifying schedules, trips, and runs. |
Supervised by: Schedule Checking Supervisor
Supervises:
FLSA: Non-Exempt
Work Environment
In order to achieve Metro’s goals in support of its mission, potential candidates are
required to commit and continuously practice and demonstrate the following work values:
- Safety – To ensure that our employees, passengers
and the general public’s safety is always our first consideration.
- Service Excellence – To provide safe, clean, reliable,
on-time, courteous service for our clients and customers.
- Workforce Development – To make Metro a learning organization
that attracts, develops, motivates and retains a world-class workforce.
- Accountability for Performance and Fiscal Responsibility – To manage every taxpayer and customer-generated dollar as if it were coming from our own pocket and ensure the highest possible return on investment.
- Innovation and Technology – To actively participate in identifying
best practices for continuous improvement.
- Sustainability – To reduce, reuse and recycle all internal resources
and reduce green-house gas emissions.
- Integrity – To rely on the professional ethics and honesty of every
Metro employee.
- Teamwork – To actively blend our individual talents to achieve world-class
performance and service.
- Civil Rights – To actively promote compliance with all civil rights statutes,
regulations and policies.
- Community – To actively engage with the Community as it relates to Metro interest/services.
Examples of Duties
- Rides buses or trains to conduct riding checks of assigned vehicle runs to collect transit surveillance data, including the number of patrons boarding and alighting at each stop, the method of fare payment for each patron, and the arrival/departure of the vehicle at stops
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Stands at assigned locations along vehicle’s route to collect transit surveillance data
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Conducts fare surveys to collect data on the fare/or fare combination payment of each patron
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Conducts checks of revenue and non-revenue service vehicles to determine pull-outs, pull-ins, off-route, and other travel movements
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Conducts rider surveys, either aboard a vehicle or at vehicle stop, to ascertain patrons’ origin/destination, reaction to potential service changes, and personal information
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Documents data collected by entering into a portable hand-held computer, recording on forms or logs, or using a bar code scanner
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Documents information regarding traffic conditions, passenger loading, vehicle condition, Operator conduct, missed/canceled trips, service interruptions, including accidents, construction, and emergencies, and other information relevant to the type of check being performed
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Contributes to ensuring that the EEO policies and programs of Metro are carried out
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Essential Knowledge and Abilities
Knowledge of:
- Data collection methods
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Metro bus/train routes, stops and running times
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Areas served by Metro lines
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Operating rules and regulations: revenue vehicle number series, seating capacities, color schemes, vehicle number , run number and headsign locations
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Direction and time concepts
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Schedule checking computer systems and equipment
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English usage, grammar, punctuation, and spelling
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Ability to:
- Observe and retain information
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Accurately and clearly collect and record data
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Use hand held computers and bar code scanning equipment
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Sit and stand for long periods of time
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Work independently
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Prepare reports and correspondence
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Transmit data collected in the field via a land line phone
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Follow instructions
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Interact professionally with various levels of Metro employees and outside representatives
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Communicate effectively with others
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Report to various work locations and travel within Metro’s service areas
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Read, write, speak, and understand English
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Minimum Qualifications
Potential candidates interested in the SCHEDULE CHECKER position MUST meet
the following requirements:
- 2 years’ experience in transit operations as a METRO Full-time Bus or Train Operator (Part-time experience will be counted as half)
-
Valid California Class C driver’s license
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Special Conditions
- Must provide own transportation to travel to work locations throughout Metro’s service area
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Must be able to work various hours within a 24-hour period and various days within a 7-day week
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Must maintain a land line phone at home
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Disclaimer
This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.
Date Originally Created: 5/15/1995
Date Last Revised: 8/20/2013 2:39:45 PM
SMART (UTU): 0853A