Human Resources - Job Classification Specification

Los Angeles County Metropolitan Transportation Authority

Job Classification Specification

SERVICE ATTENDANT LEADER
Pay Grade A51

Basic Function

Under close supervision, performs unskilled servicing and cleaning of revenue and non-revenue equipment, including automobiles, buses and rail cars.

Classification Characteristics

Differs from Mechanic in that Service Attendant performs unskilled servicing and fueling of revenue and non-revenue equipment while Mechanic performs skilled maintenance and repair of revenue and non-revenue equipment. Differs from Maintenance Specialist in that Service Attendant cleans revenue rail vehicles while Maintenance Specialist maintains and repairs rail vehicles. Incumbents maybe assigned at either the BUS or RAIL Operations Department. There is a Service Attendant Leader who in addition to the regular Service Attendant duties, is responsible for assigning duties and directing employees in the performance of their work under the supervision of his/her immediate supervisor with whom he/she shall consult in all matters affecting such work. A Leader receives additional pay for each hour worked as stipulated by the appropriate collective bargaining agreement.

Supervised by: Rail Equipment Maintenance Supervisor; Facilities Maintenance Supervisor; Equipment Maintenance Supervisor; Equipment Service Supervisor

Supervises:

FLSA: Non-Exempt

Work Environment
In order to achieve Metro’s goals in support of its mission, potential candidates are required to commit and continuously practice and demonstrate the following work values:

Safety – To ensure that our employees, passengers and the general public’s safety is always our first consideration.
Service Excellence – To provide safe, clean, reliable, on-time, courteous service for our clients and customers.
Workforce Development – To make Metro a learning organization that attracts, develops, motivates and retains a world-class workforce.
Accountability for Performance and Fiscal Responsibility – To manage every taxpayer and customer-generated dollar as if it were coming from our own pocket and ensure the highest possible return on investment.
Innovation and Technology – To actively participate in identifying best practices for continuous improvement.
Sustainability – To reduce, reuse and recycle all internal resources and reduce green-house gas emissions.
Integrity – To rely on the professional ethics and honesty of every Metro employee.
Teamwork – To actively blend our individual talents to achieve world-class performance and service.
Civil Rights – To actively promote compliance with all civil rights statutes, regulations and policies.
Community – To actively engage with the Community as it relates to Metro interest/services.

Examples of Duties

Generic

Steam cleans parts and equipment and seats
Cleans, sweeps, mops and removes graffiti from vehicle interiors
Cleans interiors and exteriors of rail cars, including sweeping, scrubbing, polishing, cleaning and replacing windows and seat cushions, collecting trash, and removing graffiti
Assists skilled personnel in changing filters, draining oil, wheel truing and other non-skilled work required for the maintenance of rail vehicles
Operates cleaning machines, including wet/dry vacuuming equipment, floor scrubbers, grout hogs, and high-pressure stream/hot water cleaners
Cleans component parts and undercarriage of rail vehicles with high-pressure steam/hot water and/or air compression equipment
Operates forklifts, powered carts, and similar equipment to load, unload, and move supplies and equipment
Sweeps, mops, and cleans maintenance shops, restrooms, offices, work pits, and yard areas
Leads employees by assigning work and providing training

Bus

Checks levels and dispenses diesel fuel, engine oil, and engine coolant
Records quantities of liquids dispensed on manual logs and enters data into the Vehicle Maintenance System
Checks tire pressure of vehicles and adds air as needed
Drives buses through bus wash stations and around the yard
Aligns buses with vacuum system and air blows debris out of coaches
Parks buses in designated areas of maintenance facility
Removes and replaces farebox vaults of buses returning from services and dumps contents into safes

Rail (Incumbents may be assigned, as needed, at either the Light or Heavy rail cars and job duties may differ depending on work assignment)

Flags and spots rail vehicles in and out the shop and yard under power
Sands the rail car’s braking system for revenue service
Applies and removes (lockout/tag out) high voltage power of rail vehicles for cleaning & servicing
Cleans and services rail vehicles on the main line
Blue flags a rail vehicle in the yard, shops, and on the mainline in emergency situations
Contributes to ensuring that the EEO policies and programs of Metro are carried out

Essential Knowledge and Abilities

Knowledge of:

Automotive cleaning and servicing
Vehicle operations and safety
Custodial work

Ability to:

Follow oral and written instructions
Communicate effectively with others
Clean, fuel, and service automobiles, buses, and train cars
Safely operate cleaning equipment and a variety of hand and power tools
Tolerate various working conditions, including extended exposure to outdoors, noise, unpleasant odors, heavy-duty cleaning chemicals, fumes, and all types of weather
Safely operate Metro vehicles
Lift and move objects weighing up to 50 pounds
Travel to offsite locations within a reasonable timeframe
Read, write, speak, and understand English

Minimum Qualifications
Potential candidates interested in the SERVICE ATTENDANT LEADER position MUST meet the following requirements:

Two years’ full-time experience performing vehicle cleaning and servicing OR Two years’ full-time experience performing custodial work
Valid California Class C driver's license

Special Conditions

For position/s in Rail Operations Department, incumbent/s must pass Light & Heavy Rail Safety Certification
Must comply with all California Occupational Safety and Health Administration (Cal/OSHA) regulations and utilize approved safety equipment and personal protective gear including, but not limited to, respirators, eye and hearing protective devices (HPD), if and when required
Positions in this classification are considered safety sensitive under Federal Transit Administration (FTA) drug and alcohol regulations

Positions in this classification are considered safety sensitive under Federal Transit Administration (FTA) drug and alcohol regulations.

Disclaimer
This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

Date Originally Created: 8/19/1991
Date Last Revised: 2/5/2009
ATU: 0827A