Los Angeles County Metropolitan Transportation Authority

Job Classification Specification

MAINTENANCE INSTRUCTION SUPPORT SPECIALIST
Pay Grade BB3

Basic Function
Under moderate supervision, performs document management, analysis, and data entry work and prepares and maintains training documents in support of a department’s operations.

Classification Characteristics

Supervised by: Equipment Maintenance Instruction Manager

Supervises:

FLSA: Non-Exempt

Work Environment
In order to achieve Metro’s goals in support of its mission, potential candidates are required to commit and continuously practice and demonstrate the following work values:

Examples of Duties
  • Coordinates and publishes electronic and hard copy training schedules
  • Prepares course descriptions for Intranet, catalogs, and training guides
  • Prepares training materials for instructors and trainees
  • Prepares trainee and manager questionnaires and surveys and gathers data
  • Collects and maintains library of training curriculum and documents
  • Assists with the development of training materials such as handouts and visual aids
  • Schedules and provides administrative support for new employee orientation and training
  • Coordinates with vendors on training-related services, supplies, equipment, and materials needed for bus and rail competition events
  • Coordinates computer hardware and software support for instruction staff
  • Assists in scheduling repairs of equipment
  • Picks up and delivers reports and other materials
  • Collects and monitors trainee attendance records
  • Produces training certificates of completion
  • Prepares training-related documents for manager’s review and approval
  • Assembles printouts for review by departmental representatives
  • Compiles training assessment data for instructor and managerial review
  • Reserves training and conference room space
  • Monitors instruction budget and purchases training-related items and services as needed
  • Types, prints, and files reports, letters, memos, and forms
  • Answers telephone calls and inquiries from Metro staff and/or the public regarding departmental policies and procedures and related matters
  • Checks various documents such as purchase orders for completeness and accuracy
  • Orders tools and equipment for classroom use and training
  • Maintains and updates records work status boards, batch reports, purchase orders, and requisitions
  • Monitors and orders office supplies Manages administration pool vehicles
  • Performs other instructional and administrative duties as necessary
  • Maintains, supports, and promotes a safe work environment while complying with all of Metro’s safety rules, policies, and procedures
  • Contributes to ensuring that the EEO policies and programs of Metro are carried out

Essential Knowledge and Abilities

Knowledge of:

  • Administration of instructional programs and equipment
  • General office practices and procedures
  • Computer spreadsheets and word-processing applications
  • Basic administrative practices
  • Recordkeeping and filing systems, including computerized databases

Ability to:
  • Establish, maintain, and revise records, files, logs, and storage areas
  • Gather, compile, and summarize data
  • Meet precision and productivity demands
  • Perform highly repetitive work
  • Think and act independently
  • Operate personal computers and general office equipment
  • Communicate effectively orally and in writing
  • Interact professionally with various levels of Metro employees and outside representatives
  • Read, write, speak, and understand English

Minimum Qualifications
Potential candidates interested in the MAINTENANCE INSTRUCTION SUPPORT SPECIALIST position MUST meet the following requirements:

  • Experience performing administrative and logistical support in an instruction or training environment
  • 2 years' experience performing clerical, secretarial, or administrative work
  • Experience performing document storage, retrieval, and reproduction work desirable

Special Conditions
  • None

Disclaimer
This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.


Date Originally Created: 6/25/2015 4:07:18 PM
Date Last Revised: 9/5/2019 11:20:12 AM
TCU: 0697