Los Angeles County Metropolitan Transportation Authority
Job Classification Specification
GENERAL SERVICES SUPERVISOR
Pay Grade C02
Basic Function
| To supervise personnel engaged in custodial and other building maintenance services for various Metro locations. |
Classification Characteristics
Supervised by: Sr Director, Facilities Maintenance; Director, General Services; Sr Manager, Wayside Systems; Sr Manager, Facilities Maintenance; Manager, Maintenance Operations; Asst Manager, Custodial Services
Supervises: Lead Mopper Waxer; Lead Custodian; Mopper Waxer; Janitor; Custodian
FLSA: Non-Exempt
Work Environment
In order to achieve Metro’s goals in support of its mission, potential candidates are
required to commit and continuously practice and demonstrate the following work values:
- Safety – To ensure that our employees, passengers
and the general public’s safety is always our first consideration.
- Service Excellence – To provide safe, clean, reliable,
on-time, courteous service for our clients and customers.
- Workforce Development – To make Metro a learning organization
that attracts, develops, motivates and retains a world-class workforce.
- Accountability for Performance and Fiscal Responsibility – To manage every taxpayer and customer-generated dollar as if it were coming from our own pocket and ensure the highest possible return on investment.
- Innovation and Technology – To actively participate in identifying
best practices for continuous improvement.
- Sustainability – To reduce, reuse and recycle all internal resources
and reduce green-house gas emissions.
- Integrity – To rely on the professional ethics and honesty of every
Metro employee.
- Teamwork – To actively blend our individual talents to achieve world-class
performance and service.
- Civil Rights – To actively promote compliance with all civil rights statutes,
regulations and policies.
- Community – To actively engage with the Community as it relates to Metro interest/services.
Examples of Duties
- Plans and monitors custodial maintenance work for various Metro locations
-
Travels to various Metro facilities to monitor work performance of subordinate staff
-
Oversees provision of routine repairs and general maintenance of buildings, office equipment, and furniture
-
Recommends and schedules repairs of equipment, furnishings, and facilities
-
Maintains inventory of custodial supplies and equipment
-
Prepares reports, correspondence, purchase verifications and data for budget preparation
-
Provides safety training to staff
-
Supervises subordinate staff
-
Inspects work in progress and completed projects
-
Utilizes a computer based information system to process work orders, incidents, timesheets, and material requests
-
Supervises a multi-skilled staff in a variety of locations conducting performance evaluations
-
Accounts for subordinate and personal compliance with all of Metro’s safety rules, polices, and procedures
-
Contributes to ensuring that the EEO policies and programs of Metro are carried out
|
Essential Knowledge and Abilities
Knowledge of:
- Theories, principles, and practices of building maintenance and custodial work
-
Tools, equipment, and supplies utilized in maintenance and janitorial work
-
Principles of supervision
|
Ability to:
- Plan, organize, and monitor custodial maintenance activities
-
Communicate effectively orally and in writing
-
Prepare reports and correspondence
-
Utilize a personal computer and required software
-
Analyze situations, identify problems, and recommend solutions
-
Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
-
Interact professionally with various levels of Metro employees and outside representatives
-
Supervise subordinate staff
-
Travel to offsite locations within a reasonable timeframe
-
Read, write, speak, and understand English
|
Minimum Qualifications
Potential candidates interested in the GENERAL SERVICES SUPERVISOR position MUST meet
the following requirements:
- 3 years’ experience performing building maintenance or custodial work with a minimum of one year experience working in a lead or supervisory capacity in building maintenance or custodial work
-
Must have completed or be able to complete Metro’s pre-supervisory training within probationary period
-
Valid California Class C driver license
-
Bachelor’s degree in Business Administration or related field is highly desirable
|
Special Conditions
- Exposure to weather and physical hazards
-
Frequent travel to other Metro locations
-
May be assigned to work varied shifts and weekends
-
Must comply with all California Occupational Safety and Health Administration (Cal/OSHA) regulations and utilize approved safety equipment and personal protective gear including, but not limited to, respirators, eye and hearing protective devices (HPD), if and when required
|
Disclaimer
This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.
Date Originally Created: 8/16/1995
Date Last Revised: 3/1/2019 5:20:49 PM
AFSCME: 4802B